Privacy Policy
How We Handle Your Information
Simple, transparent, and built on trust.
What Brings Us Together
When you shop with us, you trust us with your personal information. We take that seriously. This page explains what we collect, why we use it, and how we protect it—clearly and without unnecessary legal jargon.
What We Collect
We collect only the information needed to run our store smoothly:
- Contact details: name, email address, shipping and billing address
- Payment details: processed securely via our payment providers
- Order information: products you view, add to cart, and purchase
- Technical data: IP address, browser, device type, and cookies
How Your Data Is Used
We use your information to:
- Process and deliver your orders
- Provide customer support
- Improve your shopping experience
- Send updates (only if you opt in)
- Prevent fraud and ensure security
Our legal basis under GDPR includes fulfilling your order (contract), our legitimate business interests, and your consent where required.
Payments & Platforms
Our store is powered by Shopify, which securely processes and stores data on our behalf.
We accept payments through trusted providers, including:
- Visa, Mastercard, American Express, Maestro, UnionPay
- Apple Pay, Google Pay
- Bancontact, Klarna
These providers handle your payment information securely and in accordance with their own privacy policies.
Order Fulfillment (Dropshipping)
To deliver your order, we work with trusted suppliers and logistics partners.
This means your name, address, and contact details may be shared with them strictly for:
- processing
- packaging
- shipping your order
We only work with partners who follow appropriate data protection standards.
Cookies & Tracking
We use cookies and similar technologies to:
- Keep the site running properly
- Understand how visitors use our store
- Improve performance and user experience
Where required, you will be asked to consent to non-essential cookies.
How We Protect Your Data
We apply strong safeguards, including:
- Encryption of sensitive data
- Restricted access (only authorized personnel)
- Regular security monitoring
Your data is never exposed unnecessarily.
How Long We Keep Your Data
We retain your data only as long as necessary to:
- Fulfill orders and provide support
- Meet legal and tax obligations
- Improve our services
After that, it is securely deleted or anonymized.
Your Rights (GDPR)
If you are located in the European Economic Area, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Withdraw consent
- Object to or restrict processing
To exercise your rights, contact us anytime.
We Don’t Sell Your Data
We do not sell or trade your personal information.
We only share it when necessary to:
- process payments
- deliver orders
- comply with legal obligations
Contact Us
If you have questions or want to make a data request, contact us:
📧 [your email here]
We’ll respond clearly and as quickly as possible.
Your trust matters—and we protect it accordingly.